Privacy Policy

1. Who We Are

Shilpa Indian Restaurant ("we", "us", "our") is located at 206 King Street, Hammersmith, London W6 0RA. We are the data controller for the personal information we collect through this website. You can contact us at info@shilparestaurant.co.uk or by calling 020 8741 3127.

2. What Data We Collect

We collect personal data only when you actively provide it to us through our website forms:

• Birthday Club sign-up: first name, email address, phone number (optional), date of birth.
• Newsletter subscription: first name, email address.
• Catering enquiries: name, email address, phone number (optional), event date, guest count, menu selections, and any special requirements you provide.

We do not collect any payment card information through this website.

3. How We Use Your Data

• Birthday Club: to send you a birthday greeting and complimentary offer around the time of your birthday. Legal basis: consent (Article 6(1)(a) UK GDPR).
• Newsletter: to send you marketing communications about offers, events, and news. Legal basis: consent (Article 6(1)(a) UK GDPR).
• Catering enquiries: to respond to your request and prepare a quote. Legal basis: pre-contractual steps at your request (Article 6(1)(b) UK GDPR).

4. Marketing Communications

We will only send you marketing emails if you have given us explicit consent by ticking the relevant opt-in box. You may withdraw your consent and unsubscribe at any time by emailing us at info@shilparestaurant.co.uk. Withdrawal of consent does not affect the lawfulness of processing before withdrawal.

5. Data Retention

We retain your personal data for as long as is necessary for the purpose it was collected:

• Birthday Club & newsletter data: until you withdraw consent or request erasure.
• Catering enquiry data: up to 2 years following the enquiry, or the event date if confirmed, to fulfil any contractual obligations and comply with tax record-keeping requirements.

6. Sharing Your Data

We do not sell, rent, or trade your personal data. We may share data with trusted third-party service providers who help us operate our website and communications (e.g., email delivery platforms). All such providers are contractually required to handle your data securely and in compliance with UK GDPR.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Rectification of inaccurate or incomplete data.
• Erasure ("right to be forgotten") of your data.
• Restriction of processing in certain circumstances.
• Data portability where processing is based on consent or contract.
• Object to processing based on legitimate interests or for direct marketing.
• Withdraw consent at any time where processing is consent-based.

To exercise any of these rights, please email us at info@shilparestaurant.co.uk. We will respond within one calendar month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

8. Cookies

This website uses only essential cookies required for the site to function. We do not use tracking, analytics, or advertising cookies.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Data is stored securely and access is limited to authorised personnel only.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.